Updated: February 2026

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1. Collection of Personal Information: Skin Scan Abbotsford collects the personal information you provide in this form (Name, Phone Number, Email Address) solely for the purpose of facilitating your appointment request and communicating with you regarding our services.

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2. Consent to Contact: By submitting your information, you provide express consent for our administrative team to contact you via phone, SMS, or email to schedule your Total Body Mapping session. You may withdraw this consent at any time by contacting us and requesting no further communications.

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3. Medical Information & Security

• Marketing vs. Medical Records: This form is for administrative scheduling purposes only. Please do not submit specific medical details (e.g., personal health history, descriptions of concerns) through this web form.

• Storage: Your contact information is stored securely in accordance with British Columbia’s Personal Information Protection Act (PIPA). Please note that for administrative purposes, some data may be processed and stored using service providers located outside of Canada.

• Clinical Data: Any medical data collected during your actual appointment will be stored in our secure, medically compliant Electronic Medical Record (EMR) system, separate from this marketing database.

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4. Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as required to facilitate your appointment or as required by law.

 

5. Retention of Personal Information: We retain personal contact information collected through our website forms for a maximum period of 12 months from the date of submission. If you do not book an appointment or establish a patient relationship with Skin Scan Abbotsford within this timeframe, your personal information will be permanently deleted during our annual data review. Please note: If you proceed to book an appointment, your information becomes part of your permanent clinical record. In compliance with the College of Physicians and Surgeons of British Columbia bylaws, patient medical records are retained for a minimum statutory period (typically 16 years from the date of the last entry or the age of majority), which supersedes the marketing retention policy of 12 months.

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6. Website Tracking and Cookies: To improve your experience and measure the effectiveness of our digital operations, the Skin Scan Abbotsford website uses standard analytics and tracking tools (such as Google Ads conversion tracking).

• What we track: We collect anonymous, aggregated data regarding how visitors navigate our site and whether they arrived via one of our search engine advertisements.

• What we do NOT do: We do not use this data for "remarketing" or "personalized advertising." Your browsing activity on this site is never used to build a personal profile or to show you targeted medical ads on other websites.

• Managing Cookies: You can choose to disable cookies at any time through your internet browser settings without affecting your ability to use our website or contact our clinic.

 

7. Contact Us: If you have questions regarding this policy or wish to update your data, please contact us at info@skinscanabbotsford.ca

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